The 5 Pillars Lean Responsible AI

A simple, practical framework to help small businesses adopt AI safely, at their own pace.

Pillar 2 - Build Trust
  • Create ethical foundations for responsible AI use, sized to your business

  • Whether piloting or scaling, governance gives you internal and external confidence

  • Define ownership, map risks, and set principles that fit your culture

  • Build trust with your team, your clients, and future partner

Pillar 3 - Try It
  • Scale the things that actually deliver value; not just what’s trendy

  • If you’re early, you’ll learn how to scale later. If you’re scaling, this keeps you grounded

  • Empower internal champions and create safe-to-fail experiments

  • Support sustainable growth without creating complexity

Pillar 1 - Start Smart
  • Clarify where AI fits your business goal: whether you’re exploring ideas or ready to prioritise your next use case

  • Applies at any stage: you can’t scale what isn’t aligned

  • Use practical tools to assess readiness, map problems, and find value

  • Gain clarity and a confident place to begin or progress from

Pillar 4 - Grow What Works
  • Move from idea to action with focused, low-risk AI pilots

  • Start small or expand wisely: this pillar flexes to your pace

  • Engage your team with tools, training, and feedback loops

  • Gain buy-in and build confidence where it matters most, your people

Pillar 5 - Review, Align & Evolve
  • Make AI performance visible and accountable

  • Track results whether you’re piloting or running multiple tools

  • Build review rhythms, surface risks, and improve over time

  • Stay aligned with your goals, your ethics, and your business reality

PMCS AIxpert AI Framework Toolbox help with AI complexity
PMCS AIxpert AI Framework Toolbox help with AI complexity
PMCS AIxpert 5 Pillars Flywheel
PMCS AIxpert 5 Pillars Flywheel

Our Framework, your Roadmap to Responsible AI that Works

See How the 5 Pillars fit your Business

What About your AI Maturity Level?

Al Curious? Focus on Start Smart and Build Trust

Piloting Al? Expand with Try It and Grow What Works

Scaling Al? Implement all 5 Pillars with continuous feedback

Wherever you are, our 5 Pillars meet you there.